Shipping & returns

SHIPPING, DELIVERY AND RETURN POLICY

Local Customers - Pick up available by appointment.

Shipping within Atlantic Canada is free for orders of $100 or more (before tax and after discounts).

Shipping within Atlantic Canada is a flat rate of $10.00.

Shipping elsewhere in Canada is free for orders of $150 or more (before tax and after discounts).

Shipping elsewhere in Canada is a flat rate of $16.00

Shipping Costs are calculated at checkout for Canada 

Shipping is by courier or Canada Post throughout Canada
PO boxes are not accepted as delivery address.

We will ship your order directly to the address of your choice. Most orders ship within 2 -3 business days
There may be additional charges for delivery of large items.

Please note: Business days do not include weekends and holidays.
Sales tax applies depending on the Province or Territory to which the item is shipped.


RETURNS
If you are not satisfied with your purchase online, you can make a return by contacting us within 14 days.
The product must be returned to us intact.
Note: Please allow at least 14 working days to process a return.
Shipping and handling charges are not refunded unless the merchandise is damaged or defective
If you receive a damaged package: Please contact us within 48 hours.

You agree to ensure payment for any items you may purchase from us and you acknowledge and affirm that prices are subject to change. When purchasing a physical good, you agree to provide us with a valid email and shipping address, as well as valid billing information. We reserve the right to reject or cancel an order for any reason, including errors or omissions in the information you provide to us. If we do so after payment has been processed, we will issue a refund to you in the amount of the purchase price. We may also request additional information from you prior to confirming a sale and we reserve the right to place any additional restrictions on the sale of any of our products. For the sale of physical products, we may preauthorize your credit or debit card at the time you place the order or we may simply charge your card upon shipment. You agree to monitor your method of payment. Shipment costs and dates are subject to change from the costs and dates you are quoted due to unforeseen circumstances.

For any questions, concerns, or disputes, you agree to contact us in a timely manner at the following:

The Nic Nook
Attention: Nicola MacNaughton
1184 Salisbury Road,
Moncton, NB
E1E 3W1

[email protected]